Terms and Conditions

General Policy

If you pay by credit or debit card, you may be required to show the card at the time of delivery or collection as proof of identification and so that we can check that the card corresponds with the receipt data for the Order.

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.
You acknowledge and agree that any personal data that you provide and/or we collect when you use this Website shall be processed in accordance with our Privacy Policy and in accordance with relevant data protection laws which include, without limitation, the Data Protection Act 2018 and the EU General Data Protection Regulation 2016/279.

Delivery Policy

From the time slot in which your order is placed, we will start to prepare your order and hopefully will have your order to you within the hour. It will only be in exceptional cases we may over lap the hour.

Refund Policy

Any refunds due will be processed through the restaurant’s till during the same day or can be refunded via the Payment Gateway provider merchant portal. Refunded sums will be returned to the originating card within 72 hours, but may be dependent on your bank.

Age Policy

If alcoholic or age restricted products are purchased the purchaser and any intended consumer must be over 18 and able to provide valid ID upon request.

Contact Us

Ashvale Fish Restaurant Limited The, apologise, but it is not possible to amend or cancel orders once placed, for anything else please contact us on Tel: 01224 575842